The WellVetMind Service
You’re a practice owner, partner, or manager who wants to do right by your vets and your business. Here’s what the WellVetMind service looks like in practice:
1. You choose who’s covered. Give us a list of the vets you’d like to offer the service to as part of their benefits. Each vet gets 8 counselling sessions over 12 months.
2. They contact us directly. When a vet’s ready to start, they send us a brief message and we arrange the first session – no need to go through you first. We aim to have that first session booked within 5 working days.
3. It’s confidential. The practice knows who’s covered, not who’s using the service. We don’t share who’s booked a session, how often, or anything discussed in sessions. The only information a practice receives is aggregate, anonymised usage data about overall uptake – never anything tied to an individual.
4. Sessions are held by qualified counsellors who understand veterinary work. You’ll have a session with either Christian or Sid, both qualified counsellors with an in-depth knowledge of the veterinary world.
5. Sessions are online. Held via Zoom or Teams, which lets us work with practices nationally. Online counselling is at least as effective as in-person – the evidence is clear on this.
6. Timing is up to the vet. There’s no set start date. For the best therapeutic effect, we recommend using the remaining sessions roughly every two weeks once they begin, so it functions as a proper course rather than one-offs spread thin. That said, some vets get more value from spacing single sessions out across the year – that’s fine too, up to the 8-session maximum.
7. Need to reschedule? We know life can throw us some curve balls from time to time so no problem – we can reschedule with up to 48 hours notice.
8. Top-ups are available. If a vet needs more than 8 sessions and the practice is willing to fund it, additional sessions can be purchased. If a vet needs more and the practice can’t or won’t fund further sessions, they can continue on a self-pay basis with us, or we’ll signpost them to other support such as Vetlife.
There’s no obligation to use any or all of the 8 sessions, but we’d encourage every vet to make use of their full allowance over the course of the year.